OVERVIEW

The eCommerce Executive supports the day-to-day management, optimisation, and performance of ThruDark’s online store. Working closely with the eCommerce Manager, this role ensures that all digital activity - from product setup to campaign execution - is accurate, engaging, and aligned with brand standards.

The role combines technical accuracy with creative execution, ensuring every touchpoint on the site reflects ThruDark’s premium positioning and delivers an exceptional customer experience.

RESPONSIBILITIES

Create, update, and maintain product listings within Shopify, ensuring all data, imagery, and tagging are accurate and consistent.
Support visual merchandising across collection pages in line with launches, seasonal plans, and trading objectives.
Build and maintain campaign and landing pages using Shopify and associated CMS tools.
Conduct regular QA checks to ensure content, links, and assets meet brand standards.
Support setup and testing of promotions, bundles, and gift-with-purchase offers.
Collaborate with the marketing team to ensure product launches, PR campaigns, and new collections are well represented onsite.
Create and publish SEO-focused content in alignment with the wider content calendar, working with external agencies to execute SEO strategy.
Assist in maintaining consistent brand storytelling and tone of voice across all ecommerce content.
Assist in reporting on ecommerce metrics, making analytical insights to present to the wider team in the weekly trading meeting.
Support the delivery of ad-hoc ecommerce projects, feature launches, and updates as required.
Support on day-to-day operations on the website

Requirements

ABOUT YOU

Experience in eCommerce or digital content, ideally within fashion, retail, or lifestyle.
Confident using Shopify or similar eCommerce platforms.
Confident with mass data handling, ideally with experience working with Matrixify.
Good understanding of digital merchandising and SEO.
Comfortable using Google Sheets or Excel for data and workflow management.
Excellent communication skills with strong attention to detail.
Highly organised, able to manage multiple projects and deadlines.
Collaborative and proactive, with a strong sense of ownership and accountability.
Flexible and adaptable to changing priorities.

Benefits

IN RETURN:

Be part of a passionate, friendly, and driven team.
ThruDark kit contribution, paid quarterly.
Access to the latest tech and software required for your role.
A starter bundle of ThruDark kit to get you going from day one.
Flexible working hours and hybrid-working options.
Enhanced self-sacrifice pension scheme.
Regular team events and outings.
Onsite gym for personal use.
Private medical cover to support your health and wellbeing.
Life assurance and critical illness cover for peace of mind.

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eCommerce Executive

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